Legal Documents

X665 Privacy Policy — Your Data, Our Responsibility

Welcome to the x665 platform. This Privacy Policy explains in detail what information we collect, how we store it, and the measures we take to protect your privacy. The safety and trust of our users in Bangladesh is our highest priority. If you have any questions after reading this policy, please reach out to our support team.

Last Updated: January 2026

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Information We Collect

When you register and use x665's services, we collect certain necessary information from you. The sole purpose of this data collection is to provide you with a safe, personalized, and seamless experience. We only collect information that is genuinely required to deliver our services — collecting unnecessary personal data is against our policy.

Account Information

During registration, we collect your name, mobile number, email address, and date of birth. This information is used to verify your identity and secure your account. National ID details may be requested for age verification purposes. Your password is always stored in encrypted form to keep your account secure.

Device & Browser Information

When you use the x665 website or app, we automatically collect certain technical information, including your device type, operating system, browser name and version, and IP address. This information is used to improve platform performance and detect security threats. We never access your device's personal files or contact list.

Payment & BDT Transaction Data

Necessary financial information is collected when transacting via bKash, Nagad, Rocket, and other local payment methods. Full card numbers or detailed bank account information are not stored on our servers — all payment processing is handled through secure third-party gateways. Records of every BDT deposit and withdrawal are retained solely for audit and dispute resolution purposes.

Usage Data

We collect information about which games you play, which pages you visit, and how much time you spend on the platform. This usage data helps us personalize our services and identify and resolve technical issues faster. Unusual usage patterns are automatically monitored to ensure Responsible Gaming.

Purpose of Data Use

X665 uses collected data only for defined and lawful purposes. Our core goal is to provide every user in Bangladesh with the highest-quality, safe entertainment experience. Below we clearly outline the purposes for which your data is used.

Account Management & Verification
Your data is used to create your account, verify logins, and keep your account secure. It is essential for two-factor authentication and identity verification. It also plays a key role in preventing fraudulent activity and maintaining the security of all user accounts.
Service Improvement & Personalization
By analyzing your preferences and usage patterns, we recommend relevant games, bonus offers, and promotions tailored to you. This makes your overall platform experience more enjoyable. Content is also customized based on local entertainment trends in Bangladesh.
Financial Transaction Processing
Payment data is used to process deposits, withdrawals, and bonuses. Retaining transaction records is a legal requirement for anti-money laundering compliance and adherence to financial regulations. We are committed to completing every BDT transaction in a secure environment.
Customer Support
Your account and transaction data is used to resolve your issues and complaints quickly and effectively. Your support interaction history helps us provide better service. We will never ask for unnecessarily sensitive information under the guise of support.

Cookies & Tracking Technologies

X665 uses cookies and similar tracking technologies to enhance your browsing experience on the platform. Cookies are small text files stored in your browser that help remember your preferences and session information. You can manage or disable cookies through your browser settings, though doing so may limit certain platform features.

Essential Cookies

These cookies are essential for maintaining login sessions, storing security tokens, and keeping the platform's core functions running. They cannot be disabled.

Analytics Cookies

These cookies help us understand which pages are visited most and how users navigate the platform. The insights gathered are used to improve our services.

Preference Cookies

These cookies save your language preference, theme settings, and other personalized experience options, making each visit smoother.

Data Storage & Security

Keeping your personal data secure is one of x665's top priorities. We protect your information using industry-standard security technologies and protocols. All data stored on our servers and databases is encrypted, and regular security audits are conducted to identify and address any vulnerabilities.

SSL/TLS Encryption

All data transmitted between your browser and our servers is protected by 256-bit SSL encryption, ensuring that no one can intercept or read your information.

Data Retention Period

Your data is retained for as long as your account remains active and as required to meet legal obligations. Once an account is closed, personal data is deleted within the designated timeframe.

Access Control

Only authorized personnel may access your data, and only as required for their specific role. Every access is logged and reviewed on a regular basis.

Regular Security Audits

Our systems are regularly tested by independent third-party experts through penetration testing and vulnerability assessments. Any security weaknesses identified are addressed immediately.

Sharing Data with Third Parties

X665 never sells your personal data or commercially transfers it to third parties without your permission. However, sharing limited data with certain trusted partners may be necessary to deliver specific services. All such partners are contractually bound to uphold our privacy standards.

Payment Processors

Transaction data is shared with bKash, Nagad, Rocket, and other local payment gateway providers as needed to complete transactions. These providers operate under Bangladesh Bank regulations and follow their own strict privacy policies. We only send the minimum information required to process each transaction.

Legal Obligations

We are legally required to disclose information in response to applicable laws in Bangladesh, court orders, or valid requests from regulatory authorities. In such cases, we only provide the specific information required by law and make every effort to notify you where possible. No data is voluntarily handed over to government agencies.

Technology Service Providers

We work with selected technology partners for cloud hosting, database management, and cybersecurity services. These partners process data solely on our behalf and are not permitted to use your information for their own purposes. Strict data processing terms are included in every agreement.

What We Never Do

Your data is never sold to advertisers or data brokers. It is not shared with third parties for marketing purposes without your consent. x665 does not track or share your activity across social media platforms.

Your Rights

Every user of x665 holds specific rights over their own personal data. We believe transparency and user control are the foundation of a trustworthy platform. Below is a detailed overview of your rights and how to exercise them.

You can request at any time to know what information we hold about you. Much of this can be viewed directly from your account settings. For a formal data access request, contact our support team in writing and we will provide a full report within 30 days. Data is only released after identity verification to ensure no one else can access your information.

You have the full right to correct any inaccurate information held on your account. Your name, mobile number, and contact address can be updated directly from Account Settings. To correct your date of birth or ID-related details, please submit a request to our support team along with supporting documents. Keeping your information accurate is essential for the security of your account and smooth transaction processing.

In certain circumstances, you may request the deletion of your personal data. Any data not subject to legal retention requirements will be deleted within the designated timeframe after account closure. However, financial transaction records must be retained for a prescribed period under Bangladesh's financial regulatory rules. To request data deletion, please contact our support team and submit your request in writing.

You have the right to object to the processing of your data for specific purposes, particularly for marketing communications. If you no longer wish to receive marketing emails or messages, you can unsubscribe from your account settings. To object to profiling or automated decision-making, notify us in writing and we will review your request within a reasonable timeframe.

Policy Updates & Contact

X665 may update this Privacy Policy from time to time to keep pace with changes in technology, law, or business practices. We will notify you of any significant changes via email or through the platform in advance. Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

Play Safe, Stay Trusted

Your data is fully protected at x665. Join today and experience Bangladesh's best online entertainment platform.